Surveyor – Newly Qualified Property Management - Edinburgh AND London

Location

70 St Mary Axe, London, EC3A 8BE

ROLE OVERVIEW

  • To manage, onboard and carry out due diligence of existing and new properties into and within the GPA portfolio. The focus will be dependent on the progress of the onboarding pipeline.
  • Visit sites within the portfolio to carry out both an external and internal inspection of the premises.
  • To review, record and provide recommendations on lease management, L&T services, client service delivery and reporting requirements to ensure that we are providing a superior level of service and delivering our clients vision for its office portfolio.
  • To have ownership of critical dates for reporting to the client and support the onboarding lead in flagging risks and opportunities to the Client
  • Ensure excellence in the management of the portfolio and full compliance with the agreed KPIs.
  • To provide a service that supports efficient upscaling, value for money, good practice and that health and safety and risk management are adhered to

MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES

  • To provide management expertise to the onboarding portfolio.
  • To carry out detailed due diligence and on boarding of new portfolios and implement any support the implementation of new EM strategies, complete the master data template.
  • Routine liaison / correspondence with the client, facilities managers, solicitors, tenants, landlords, internal service lines and regional office together with third party advisers where appropriate.
  • Keep the database up to date using the agreed Change Control Process.
  • Monitor the existing procedures and amend/update as and when necessary.
  • Ensure all relevant statutory compliance and requirements are met.
  • Providing advice on project delivery as appropriate and provision of additional services as required..
  • Prepare and complete standard occupational agreements MOTOs and TOAs.
  • Manage all critical dates in the occupational agreements to resolution.
  • Identify all income and costs across the portfolio to support accurate forecasting.
  • Ensure timely resolution of tenant / client queries including debt collection.
  • Prepare ad-hoc reports and strategy documents as required by clients
  • Ensure lease events are diarised and reported to clients and their instructions acted upon.
  • Support and manage the procurement of service contracts either at centre or portfolio level, as required, in consultation with Centre Management teams and BE teams appropriate
  • To provide specialist support to delivery teams in meeting their deadlines including the preparation of reports and recommendations.
  • Assist in the preparation, control and management of the estate budget and project holding costs
  • Provide any support necessary to ensure that all on site contracts are agreed and signed.
  • To provide any necessary support to other team members as reasonably requested

DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATIONS

Essential

  • Property management experience.
  • Experience in onboarding, due diligence and writing reports.
  • Self-motivated, ability to deliver set objectives to tight timescales
  • Strong attention to detail
  • Committed and organised
  • Lease management, tenant applications and service charge management
  • Health & Safety awareness
  • Working knowledge of Property Management Software (Preferably Horizon)
  • Structured client reporting
  • Knowledge and understanding of RICS Service Charge Code

Desirable:

  • Working within the public sector
  • Office experience and knowledge.
  • Clean driving licence

 

 

Vacancy reference: 132

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